CHEFS OFFICE
HOSPITALITY DRIVEN, SOLUTIONS FOCUSED
WHAT WE DO
In partnership with you, we leverage our expertise to provide restaurateurs and other small business owners with tailored solutions designed to build their vision, increase revenues, and drive profitability — all while enhancing customer satisfaction and loyalty.
HOW WE DO IT
Business Strategy: Preparing for success and navigating market shifts effectively.
Customer Service Training: Building Guest Relations and Customer loyalty.
Operational Analysis: Streamlined processes to reduce costs and improve productivity.
Revenue Optimization: Proven strategies to enhance revenue streams.
Restaurant Concept Design and Ideation: Creative solutions to bring your vision to life.
Menu Development: Tailored menus that boost profitability and guest satisfaction.
Test Kitchen: Innovative recipe research and development.
Restaurant Management and Operational Strategies: Support for effective daily operations.
Food and Beverage Conferences & Special Events Planning: Elevate guest experiences through expert logistics.
Custom Solutions: Personalized strategies for unique challenges.
HOW YOU BENEFIT
Tailored Approach: Ensures your establishment not only survives but thrives in a competitive market.
Revenue Optimization: Restaurants that implement menu engineering see revenue increases of up to 15%.
Operational Efficiency and Cost Savings: Streamlined processes can reduce operational costs by 20-30%.
Increased Staff Engagement: Engaged employees drive sales up to 20% and improve service standards.
Brand Development: 77% of customers choose brands that align with their values; we help refine your brand identity.
Event Planning Expertise: Successful events can lead to a 25% increase in customer return rates.
Customer Satisfaction: 86% of consumers are willing to pay more for a better customer experience.
Expertise and Best Practices: Sharing proven practices to enhance your team’s capabilities, ensuring long-term success.
Trend Analysis: Understanding customer preferences can improve market competitiveness by up to 30%.
WHO WE ARE
Step into Chef Eddy’s Office!
Edmund Wong is a hospitality executive with over 30 years of experience in strategic planning and operations in the hospitality, food, and beverage service industry. An accomplished leader with success in operations, concept development, advancing key guest service strategies, and employee engagement initiatives for establishments with $350M in revenue and a staff of over 900. Known for delivering results through collaboration, inclusion, and team building, Edmund is a mission-focused, strategic thought leader delivering high impact results benefiting any organization.
Edmund has previously served as a member of the Advisory Council Board for the College of Southern Nevada and as an advisor in the Hospitality Mentor Program at the University of Nevada, Las Vegas.
Edmund has been featured in ABC News online, Travel Channel (Bizarre Foods America), Yahoo’s web series (Blue Ribbon Hunter), USA Today, Bon Appétit, Robb Report, Forbes magazine, Los Angeles Times, Travel Weekly, Las Vegas Review Journal, and Food Network.
Chief Operating Officer
VP, Food & Beverage
Executive Sous Chef
Chief Executive Officer
Executive Chef
Contact us for a full resume
Our Mission: To empower hospitality businesses with expert, tailored operational solutions and strategic guidance, acting as the essential catalyst that allows our client companies to create their system for sustainable growth and lasting organizational success.
Our Vision: To champion the independent spirit of operators by being the trusted, hands-on partner who provides the recipe for an authentic culture of hospitality. To connect the art of delivering memorable guest experiences by balancing artistic excellence with a savvy, lasting business strategy.
CONTACT US
Send us a message, or give us a call at (702) 591-5671